Refund policy
At Katherine Lock Contemporary, we take great care to curate and deliver our products. As a small business, we do not accept returns or exchanges on purchases. All sales are considered final. Thank you for your support.
For online orders, if your order arrives damaged or if you receive the wrong item, please notify us within 3 days of delivery so we can make it right.
To report an issue, email us at shop@katherinelockcontempory.com with:
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Your order number
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A brief description of the damage or error
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Clear photos of the item and packaging
We will assess the issue and, if approved, offer a replacement (when available) or a refund.